Privacy Policy

This privacy notice pertains to EverPower Ltd., the entity responsible for your data.

EverPower Ltd. operates under the legal name of EverPower Ltd., a corporation registered in Ireland with company number 752840.

Throughout this document, “EverPower Ltd.”, “we”, “us”, and “our” refer to EverPower Ltd., the data controller, and “you” or “your” refers to any individual, sole trader, and/or partnership engaging with our services, visiting our website, or interacting with us in any form.

As the data controller, EverPower Ltd. appoints several Data Processors to manage personal data on its behalf, including but not limited to: The Lead Generator, Mailchimp, SEAI (Ireland’s national sustainable energy authority), Monday.com, and Google Gamil. The term “third parties” or “Data Processors” encompasses these entities and any future ones aligned with this policy.

We urge you to read this notice thoroughly for key insights into our data handling practices and your control over your personal information. Should you have any inquiries or concerns, please reach out to us at the details provided in section 11.

1. Information Collection and Processing

We, or third-party entities acting on our behalf, gather your personal data during interactions such as website usage, communications via phone, email, social media, in-person interactions, product/service provision, or scheme participation requests, engage with us on social media, contact us with a complaint or query, apply for a position with us .

This “personal information” includes:

Name and contact details
Billing and supply addresses
Telephone numbers and email addresses
Date of birth, marital status, gender, dependent, photo ID and secondary contact details
Energy usage data
PPS number, Pension Scheme reference number, insurance policy number
Financial details and credit history
Personal, lifestyle, and vulnerability information
Home ownership or rental status
Survey responses and supplier account information
SEAI Grant and Tax relief scheme data
IP address and website interaction data via cookies
Social media engagement details
Information from home visits or surveys for service provision
Family and beneficiary Data
Employment information
Health information
Claims Data
Events information
Criminal records information

2. Use of Personal Information

Our use of your personal data spans various activities, such as product/service provision, enquiry resolution, identity verification, fraud prevention, communication regarding our offerings,marketing to you, process claim, notify you about changes to our service, staff training, service improvement, market research, government funding acquisition, arrange premium finance agreement, personalised offer identification, handling complaints and legal compliance.

2.1 Marketing Communications

With your consent, we may inform you about our products, services, and rewards, along with those from EverPower Ltd. group companies and selected partners. Marketing might be conducted through written, telephonic, email, or SMS channels. Your data may also be used for targeted advertising and profiling to ensure relevance. Opt-out options are available for those wishing to withdraw consent or object to profiling.

3. Sensitive Personal Information Use

Sensitive data related to your welfare is handled with extra care, used for appropriate service provision, contractor management, and with consent, shared with entities capable of offering additional support.

4. Third-Party Information Sources

We may receive your data from credit/fraud agencies, data providers, councils, landlords, law enforcement, EverPower Ltd. group entities, and other introducers for account setup and service provision.

5. Legal Bases for Processing

Our processing activities are based on contractual obligations, legal compliance, legitimate interests (such as business operation and fraud prevention), public interests and, where applicable, your consent for marketing communications.

6. Data Sharing

Your personal data may be shared with service providers, EverPower Ltd. group companies, legal or regulatory bodies, and, under specific circumstances, with other third parties for fraud prevention, legal rights defence, or in the event of business transitions.

7. International Data Transfers

Data transfers outside the EEA are conducted under strict safeguards, ensuring compliance with GDPR requirements through adequacy decisions, standard data protection clauses, or the US-EU Privacy Shield Framework.

8. Data Retention

We retain your personal data no longer than necessary, with retention periods varying based on the data type and purpose, adhering to legal requirements and rights defence needs.

Personal data will be disposed of securely.

9. Privacy Notice Updates

This notice may be updated periodically. Changes will be posted on our website and communicated as needed. Changes will be effective from the point at which they are posted. We would encourage you to review our Privacy Notice so that you are aware of updates.

10. Your Rights and Choices

You have rights regarding your personal data, including access, correction, deletion, processing restrictions, objecting to certain types of processing and complaint lodging. Contact details provided in section 11 facilitate exercising these rights.

11. Contact Information

For inquiries or complaints regarding your data, contact us at:

EverPower Ltd
Address: 302 Brownsbarn Drive, Citywest Business Campus, Dublin, Ireland. D24 C678.
Phone number: +353 1 625 1000
Email: info@everpower.ie
Complaints can also be directed to the Data Protection Commissioner in Ireland.